Set the maximum number of reschedules and cancellations a client can make. Jupiter will block your clients after the number of tries you have stated. Clients will still be able to book, though you will have to pre-approve them first.

Steps:

  1. Go to your calendar and click on SETTINGS
  2. Scroll down to "Max reschedules" and "Max cancellations"
  3. Type in the number of allowable tries before blocking the client

If a client reaches your max reschedules or cancellations, they will be blocked from rescheduling, cancelling, or booking an appointment. They will be asked to contact you by email or phone to be unblocked.

To unblock a client, go to the APPOINTMENTS tab under their client file and click UNBLOCK.

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